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Privacy Practices
Our Pledge to You
At ProQuest Insurance Agency, a wholly owned subsidiary of Alliant
Insurance Services, Inc., one of our top priorities is making sure
that the information we have about you is protected and secure.
We value our relationship with you and work hard to preserve your
privacy and ensure that your preferences are honored. At the same
time, the very nature of our relationship may result in us collecting
or sharing certain types of information about you. We explain how
we use customer information in this privacy policy statement. We
invite you to state your choices in the customer preferences section.
We will honor your selection.
Information We Collect
We collect information:
- You give to us on applications, surveys,
registration forms, etc.
- Others give to us to make sure that
the data you provide is accurate and up to date. This may include
information about you from employers,
banks, insurers, or government agencies.
How We Share Information
We share information with our affiliates (members of our corporate
family) or companies outside our corporate family that perform
services on our behalf. We share information to process transactions,
respond
to your inquiries, or to provide information about the products
or services we offer. We share data provided by customers as
well as
verifying data.
We do not share information about you with non-affiliates
(companies outside our organization) for them to contact you
for their
own marketing purposes.
The law permits us to share information
about our current and former customers with government agencies
or authorized
third
parties
under certain circumstances. For example, we may be required
to share such
information in response to subpoenas or to comply with
certain laws.
How We Protect Information
We take reasonable steps to protect the privacy of your data
by restricting access to our personnel on a need-to-know
basis in
connection with
our providing services to you and by safeguarding it from
unauthorized individuals by limiting access to our databases.
Although access
to your information is restricted by administrative, electronic,
mechanical, and physical safeguards, it should be understood
that we cannot guarantee complete security or accuracy
of customer information.
Former Customers
We share information about our former customers with members
of our corporate family or companies outside our corporate
family
that perform
services on our behalf. We share data provided by customers
as well as verifying data.
We do not share information
about our former customers with companies outside our organization
for them to contact
you
for their own
marketing purposes.
Customer Preferences
If you prefer that we not share your customer information
with affiliated companies or third parties, please
fill out the
form provided below
and return it to us at:
Alliant Insurance Services,
Inc.
Re: ProQuest Privacy Request
1300 Dove Street
Suite 200
Newport Beach, CA 92660
Please allow up to 90 days for your request
to take effect to allow a sufficient time for processing.
For
joint accounts:
We will honor your preferences, and will automatically
apply those same choices to the other account
holder(s).
Name: __________________________________________________________
Address: ________________________________________________________
City: _______________________________ State:
______ ZIP: ____________
Account/Policy No(s): _____________________________________________
Time
Customer Information Kept
We maintain information about you for as long
as we provide services to you and for a longer
time
if necessary
for
related business
activities. When information is no longer
necessary for our business purposes,
we will destroy the information unless there
is an outstanding request or order to inspect
the
information.
Changes to this Privacy Policy
We reserve the right to change this privacy
policy at any time. If we make a significant
change,
we will note
on
the main page
of our
website that this privacy policy has been
updated. In most cases, we will attempt
to notify you
30 days before
the
effective date
of the change.
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